FAQs

PRODUCTS

What is Skylab Skin Co.?

Skylab Skin Co. is a simple, effective skincare line for all skin types and genders. We focus on a straightforward routine: cleanse, treat, and nourish.

Who are the products for?

Our products are unisex and suitable for most skin types. If you have sensitive skin or a skin condition, we recommend patch testing first and talking to your dermatologist.

How do I build a routine?

Cleanse with the Kale Face Cleanser, apply the Hyaluronic Acid Serum in the morning, and the Collagen & Retinol Serum in the evening. Finish with the Rose Gold Oil if you want extra glow and hydration.

Can I use the Hyaluronic Acid Serum and the Retinol Serum together?

Yes, but we suggest using hyaluronic acid in the morning and retinol at night.

RETINOL

How do I start using the Retinol Serum?

Start 2 to 3 nights a week and increase slowly as your skin adjusts. Some dryness or mild irritation can happen at first.

Do I need sunscreen?

Yes. Retinol can make skin more sensitive to the sun, so use SPF daily.

Can I use retinol while pregnant or breastfeeding?

We recommend checking with your doctor before using retinol products.

RESULTS

How long until I see results?

Every person is different. Hydration is often noticeable within days, while visible changes to the look of skin usually take several weeks of consistent use.

ORDERS AND SHIPPING

Where do you ship?

We currently ship within the United States.

How long does delivery take?

Orders are processed within [X] business days and delivered within [X] business days after that. You will receive a tracking number by email.

How can I track my order?

Once your order ships, we email you a tracking link. If you don't see it, check your spam folder.

Can I change or cancel my order?

Contact us as soon as possible at [engelteo9@gmail.com]. We can only make changes before the order is sent for fulfillment.